Find and pick orders

Find work in To fulfill

Choose your Location in Fulfilling from, then open To fulfill.

• Enter at least four characters in Search orders. You can search by order number, billing name, street address, or SKU. Use Clear to remove the search.
• Choose a Connection to narrow the list. This selector appears when your Account has multiple sales Connections. The table’s Channel column identifies the originating Connection.
• Select the funnel button, Show filters, to show All open, Ship, Store pickup, and On hold.
• Use the ID or Date heading to change sorting, the page controls to browse results, and Refresh to reload orders.

Note

The All open, Ship, Store pickup, and On hold filters and their counts apply to the current page. If a filtered page is empty, switch to All open and check other pages. Location, Connection, and search narrow the full results.

Expand an order with + to check item quantities and its shipping or pickup actions. For an order missing from Fulfillment, check its status and assigned Locations in Orders. Also check the fulfillment start date, which excludes older orders.

Prepare a picking list

1. Select a specific Location and choose Picking List.
2. Wait for the items to finish loading.
3. Collect the listed products. Select Pick beside a row after collecting its full quantity. Completed rows move to Picked items.
4. Use Print for a paper list of the remaining items, or Back to return to fulfillment.

The picking list includes the Location’s open orders. It does not inherit your order search, Connection selection, or status filter.

Picking progress lasts only while you stay on this screen. Leaving or reloading resets it. Picking an item does not buy a label or mark the order shipped.

Prepare a customer store pickup

1. In To fulfill, use Store pickup and expand the order.
2. Gather the items and select Ready for Pickup.
3. When the customer collects them, select Picked up.

Store pickup does not require a shipping label. These actions are separate from the Pickups view, which handles carrier collection.

Shopify supports updates for ready and collected pickup orders. Customer notifications depend on the action and Connection. See Shipments and notifications.