Shipments and notifications
Find a shipment
Section titled “Find a shipment”Select a Location and open Shipped. The view starts with Last 7 days. Choose Today, Last 30 days, or Custom range to change the dates.
Use Carrier and Status to narrow results, or enter an Order or tracking # and press Enter. Status filters include manifest and carrier pickup states.
Each row shows the shipment, order, carrier, tracking, and available documents. Open the tracking link to follow the parcel, or the order to review its details.
Reprint labels and packing slips
Section titled “Reprint labels and packing slips”Open the label or packing slip from its shipment row. To print several together, select the rows and choose Print labels & slips. Review the documents on the print page before printing.
You can also open an order’s Shipments tab from either Fulfillment or Orders. Documents appear when they are available for that shipment. A manual shipment has no purchased label.
To change the logo, order details, or footer on Sqquid-generated slips, see Customize packing slips.
For EasyPost shipments, the same selection can be used to create a manifest or schedule a pickup.
Updates to your sales Connection
Section titled “Updates to your sales Connection”Buying a label and updating the ecommerce order are separate steps. Sqquid stores the shipment first, then sends supported updates through the order’s sales Connection.
| Sales Connection | Current support |
|---|---|
| Shopify | Sends shipment and tracking updates and requests a customer shipping notification. |
| BigCommerce | Sends shipment and tracking updates. |
| Walmart | Sends shipment and tracking updates. |
| TikTok Shop | TikTok Shipping updates the TikTok package as part of its label workflow. This does not provide general fulfillment export for seller-shipping orders. |
| Salesforce Commerce Cloud | Supports shipment export. |
| Amazon, eBay, WooCommerce | Shipment export from Sqquid is not currently supported. Complete fulfillment and tracking in the marketplace or store. |
EasyPost supplies labels and tracking. Whether that tracking reaches the ecommerce platform depends on the sales Connection above. Manually marking an order shipped does not send an ecommerce update.
For RunIt Accounts, shipment processing can also update the POS when enabled in the RunIt Connection settings.
If tracking has not appeared on a supported platform, check the Connection’s sync status and errors before creating another shipment.
Customer notifications
Section titled “Customer notifications”Shopify shipping notifications are explicitly supported. When Sqquid sends a shipping fulfillment, it asks Shopify to notify the customer. Shopify handles the message.
For Shopify store pickup, Ready for Pickup sends the prepared-for-pickup update. Picked up completes fulfillment without requesting another customer notification.
For other Connections, a shipment update does not guarantee an email from Sqquid. Check the ecommerce platform’s notification settings and workflow.