Billing and plan

Open Settings > Billing to review the selected Account’s subscription. Current plan shows its monthly price, allowances for Connections, Locations, and orders, support level, and included features. Renewal and payment information appear when available.

You need Administrator access to manage payment details or change the plan. Other users may see a Billing is read-only message.

Download an invoice

Find the charge under Invoices and select Download beside its date and amount. Invoices appear after the first subscription charge.

Update payment details

Select Manage payment method to open billing management, then follow the steps there to update your payment details.

Change your plan

When an upgrade is available, select Upgrade to… on the Current plan card. Review the plan and price in the confirmation before proceeding.

Select Confirm upgrade to apply the change immediately. The current billing period may be prorated.

For a different plan change or a billing question, contact help@sqquid.com. Include your Organization and Account names.

Cancel an Account

1. Check that you have selected the Account you want to close.
2. Under Cancel Account, select Cancel Account.
3. Read the confirmation and enter confirm in the field.
4. Select Schedule cancellation.

Caution

Cancellation ends the Account’s subscription and access at the end of its current billing period. You keep access until the date shown under Cancellation scheduled. Other Accounts in your Organization are unaffected.